Shipping policy

Last updated: February 2025

When will I receive my order?

Your Bouquet Box flowers will ship fresh to arrive at your door on or about the date noted in your shipment window. As soon as your flowers ship (along with reusable vase and lid as well as custom tool bag, if applicable), you will receive an email with the tracking information. Please see our Delivery Calendar for more information on our schedules.

When will my items ship?

Flowers, once orders are processed and optimal date for freshness is reached, are cut at our flower farms then boxed (along with reusable vase and lid as well as custom tool bag, if applicable) and shipped via Fedex or UPS.

Can I track my shipment?

Orders can be checked on your account page (if you setup an account) and via the Shop app.

Please note: Tracking is accessible only after boxes are picked up by our carriers. Bouquet Boxes are picked up about 2 to 3 days before expected delivery.

Do you ship to P.O. Boxes?

Sorry, because of the nature of our perishable product and our carriers, we do not ship to P.O. box addresses.

How much is shipping?

Please see our Shipping FAQs for information about our shipping rates are more.