Refund policy

Your 100 percent satisfaction is our goal—and we want you to love our flowers as much as we do. If you’re unhappy for any reason, we want to hear about it and do our best to rectify the situation, so please fill out the customer service request form within three (3) calendar days of delivery date and attach a required photo of your Bouquet Box flowers.

You may also reach out to our customer service team at team@bouquetbox.com or 866.8 BOUQUET.